Answer product and service questions
Use current catalogue and business information instead of relying on a generic canned response.
Instagram DM automation
Instagram DM automation that knows what your business sells.
Sellavie helps social sellers and service businesses answer repeat questions, use current catalogue information and move clear buying intent forward without giving up human control.
14 days free. No card required. Plans start at $15/month.
What to automate
Automate the repeatable work, not the judgement.
Recognise buying intent
Move a clear purchase or booking conversation toward the next sales action rather than leaving it as an unread DM.
Keep context attached
The customer message and the resulting sales work stay in the same operating view.
Hand over when judgement matters
Pause automation and bring in your team when the conversation is uncertain, sensitive or outside your rules.
Straight answers
Instagram automation questions
What can Sellavie automate in Instagram DMs?+
Sellavie can answer routine questions from your business information, recognise clear buying intent and move the conversation toward an order, booking or human follow-up.
Can my team take over an Instagram conversation?+
Yes. Human takeover remains available when a conversation needs judgement or falls outside the information and rules you provided.
Does Sellavie use my catalogue and prices?+
Yes. Replies can use your products, services, prices, stock, policies and opening hours.
Explore by need
Find the Sellavie page closest to the job you need done.
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Test your most common Instagram question.
Add the product, service or policy behind the answer and see how Sellavie handles the conversation.